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Contact

We can help with the details.

Send us order questions, seller issues, sizing uncertainty, account trouble, or anything that needs a real person. Include your order number or store name when you have one.

Atelier workspace
Most questions are easiest to solve with the product name, store name, order number, and a photo if something arrived differently than expected.

Orders

Tracking, delivery timing, missing items, payment confirmation, or order changes.

Sizing

Fit questions, measurements, custom sizing, or choosing between two sizes.

Seller support

Store setup, product listings, payout questions, verification, or dashboard help.

Start an email

Your mail app will open with these details. For urgent order problems, add the order number in the subject.

Response guide

  • Order and payment issues: usually fastest with an order number.
  • Seller issues: include your store name and account email.
  • Product or fit questions: include the product link and your measurements if relevant.
  • Returns: send photos for damaged, wrong, or incomplete items.